HVAC Service Manager

Coastal Home Services is seeking a self-motivated individual to join our growing and dedicated HVAC team as an HVAC Service Manager! Step into a pivotal leadership role with our dynamic team as an HVAC Service Manager for Coastal Home Services. This exciting opportunity is perfect for a residential HVAC expert with a flair for management and a passion for leading our greatest assets, our technicians. You will be at the helm of our operations, ensuring we deliver exceptional and efficient services that delight our customers. With your industry knowledge, you'll lead a team of professional HVAC Service Technicians, manage resources, and propel our success. If you're a proactive problem solver with a proven track record in management, we want to hear from you. Join us and elevate your career while steering our HVAC Service services to new heights! 

What do we offer you?  

• Weekly Pay
•  Medical, Dental, Vision Insurance
• Health Savings Account
• Short & Long Term Disability
• Company Paid Life Insurance
• Matching 401(k)
• PTO including vacation, sick and holiday
• Paid Training
• On-going training & development, plus growth opportunities
• New take-home service vehicles, fully stocked, with company issued phones and tablets

What will your job look like? 

• Supervise all HVAC Service coordination and execution
• Hire, train, and lead HVAC Service team members
• Cultivate a dynamic, ethical, and quality culture that is hyper focused on delivering value to customers
• Coordinate service of HVAC systems to maximize quality and drive revenue performance
• Conduct regular individual and departmental coaching and performance reviews
• Oversee HVAC Service Field Supervisor
• Create technician work schedule
• Review and approve department payroll
• Handle all customer-related requests, concerns, etc.
• Create, establish and maintain a positive work environment
• Hold team accountable to company policies and procedures

What do you need? 

• At least 5 years of Residential HVAC experience, 2 years minimum managing an HVAC team
• Exceptional customer service skills
• Ability to analyze data for trends, devise creative solutions, exercise independent judgment, and make appropriate decisions that impact outcomes
• Keen ability to work accurately, efficiently, and manage multiple tasks
• Proven ability to gain the buy-in of teams to company values, safety procedures, and overall policies
• Must be familiar with using technology systems in an office environment.
• Excellent oral and written communication, interpersonal, and presentation skills.

Who WE Are:  

We are a family-owned and operated company, with a small business feel, but large business size, growth, and stability. We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions.  

We prioritize our employees and welcome you to the family through on-going training, and unmatched rewards, like full benefits, and a 401k match. With no salary cap, your effort determines your paycheck! Many of our technicians are earning well into the 6-figures! If this sounds like something you would like to join for a long-term career move, apply today!